This Script May Help You Save on Utilities – NerdWallet

An preliminary draft of this script was created by NerdWallet utilizing automation expertise, then completely reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

In case you’re seeking to decrease a utility invoice, calling a customer support consultant may help. (Search for this quantity in your invoice or firm web site.)

You could possibly doubtlessly get a decrease invoice, or, extra probably, discover methods to chop prices by way of rebates and help packages. Or chances are you’ll make fees extra predictable and simpler to plan for with an alternate fee plan.

The script under will show you how to ask about these alternatives and make your case. If you name, you will have to request to an automatic operator that you simply “converse to a consultant” a number of instances. If you join with an actual particular person, goal to be sort, however agency. Discover extra steering, like methods to put together for a profitable name, under the script.

“Hello, my title is [Your Name], and I’m a buyer with [Utility Company]. I’d prefer to see if we are able to discover means for me to economize.”

“My account quantity is [Account Number], if you would like to confirm my account particulars.”

“Given my price range and different bills, I’m discovering it troublesome to handle these prices. I’d prefer to discover if there’s a method to negotiate a decrease invoice or month-to-month fee or in any other case save me cash.”

At this level, deal with cost-saving alternatives you’ve researched. (See our steering for a way to do that analysis under the script.). Or spotlight your particular scenario, or ask about various choices that may assist.

Take into account these 4 techniques, if relevant:

Spotlight loyalty and fee historical past

“I’ve been a loyal buyer for [number of years] and have at all times paid on time. Is there any low cost or loyalty program for long-term clients that I may gain advantage from?”